Cashsweep1 Privacy Policy – User Data Protection

1Introduction

Cashsweep1 ("we", "Platform") operates under the domain cashsweep1.win and are fully committed to protecting the privacy of every user who uses our services. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information.

This document applies to all users accessing the Cashsweep1 platform, whether via web browser or mobile app. By registering or using any of our services, you agree that your information will be processed in the manner described in this Privacy Policy.

If you have any questions or concerns about how we handle your data, the cashsweep1 support team is ready to assist you through our official communication channels.

2Information Collected

Cashsweep1 collects various types of information to enable us to deliver a secure, personalised, and high-quality service. The information we collect falls into two main categories:

Information you provide directly:

• Full name, date of birth, and identification card number (for KYC verification purposes).
• Your active email address and mobile phone number.
• Your residential address provided during registration or during the identity verification process.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• Account password in encrypted form — we do not store passwords in plain text.
• Any communications you send to our support team, including complaints and feedback.

Information collected automatically:

• Your device's IP address, browser type, and operating system.
• Session data including pages visited, access times, and actions taken within the platform.
• General geolocation data (country and region) for area verification and security purposes.
• Transaction records of deposits, withdrawals, and wagering activity made on your account.
• Activity log of gameplay including session duration, game types, and game outcomes.

3How We Use Your Data

Every piece of information we collect is used solely for legitimate purposes directly related to the provision of cashsweep1 services. We do not use your data for unrelated purposes without your consent.

Your information is used for the following purposes:

• Account management: Creating, verifying, and maintaining your account securely.
• Transaction processing: Processing deposits, withdrawals, and any financial transactions on the platform.
• Identity verification (KYC): Meeting legal requirements related to user identity verification and anti-money laundering compliance.
• Platform security: Detecting and preventing any suspicious activity, fraud, or system abuse.
• Service improvement: Analyzing usage patterns to improve the overall user experience and platform performance.
• Official communications: Sending account-related notifications, transaction updates, promotions you have subscribed to, and important service announcements.
• Responsible gaming: Monitoring gameplay patterns to identify and assist users who may require responsible gaming support.

4Information Sharing

Cashsweep1 maintains a strict policy regarding the sharing of user information. We does not sell, does not rent, and does not disclose your personal information to third parties for marketing or commercial purposes under any circumstances.

There are limited situations in which your information may be shared with certain parties:

• Licensed payment providers: Information required to process your financial transactions is shared with approved payment service providers and is subject to strict confidentiality agreements.
• Technical service providers: Selected technical partners who help operate our platform, bound by strict confidentiality and security obligations.
• Legal requirements: When required by court order, instruction from a law enforcement agency, or a legitimate regulatory requirement.
• Fraud prevention: In situations where limited information sharing is required to investigate or prevent suspected fraudulent activity.

5Data Security

Protecting your personal data is the absolute priority of cashsweep1. We continuously invest in the latest security infrastructure to ensure your information is always safeguarded against any cyber threats.

Security measures we have implemented include:

• Data encryption in transit using 256-bit TLS/SSL protocols for all communications between your device and our servers.
• Data encryption at rest for all sensitive information stored in our databases.
• Strict role-based access control — only staff with specific authorisation may access user data.
• Round-the-clock security monitoring, 24 hours a day, 7 days a week, by our information security team.
• Periodic penetration testing conducted by independent security experts.
• Two-factor authentication (2FA) is available for all user accounts as an additional layer of security.
• Automated data backup systems at multiple locations to ensure service continuity.

While we take all reasonable precautions, no system can guarantee absolute 100% security. We encourage you to also play your part by keeping your password and device secure.

6Cookies & Tracking

Cashsweep1 uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and understand how users interact with our platform.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled as the platform will not function without them.
• Performance cookies: Gathering information on how users interact with our platform to help us identify and resolve technical issues.
• Functional cookies: Remembering your preferences and settings such as your preferred language and display preferences.
• Analytics cookies: Helping us understand platform traffic and usage patterns for general service improvement purposes.

You can manage cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the Cashsweep1 platform.

7Your Rights

As a cashsweep1 user, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights.

To exercise any of the above rights, please contact the cashsweep1 support team via live chat or our official email. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.

8Data Storage & Deletion

Cashsweep1 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

• Active account data: Retained for the duration your account is active and for a defined period following account closure for legal compliance purposes.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with applicable financial and tax regulatory requirements in Malaysia.
• Security and access log: Retained for the period necessary for security incident and fraud investigation purposes.
• Customer support communications: Retained for three (3) years to allow for historical reference and service improvement.

Once the retention period has expired, your data will be securely deleted using methods that ensure the information cannot be recovered.

9Third-Party Links

The cashsweep1 platform may contain links or references to third-party services such as payment providers or game providers. This Privacy Policy applies solely to the cashsweep1 platform and does not cover the privacy practices of any third parties.

We encourage you to read the privacy policy of each third-party service you use alongside the Cashsweep1 platform. Cashsweep1 is not responsible for the privacy practices or content of any such third-party websites or services.

For game providers integrated within our platform, we share only the minimum information necessary for game operations, and all such providers are bound by strict confidentiality and data protection agreements with Cashsweep1.

10Privacy Policy Amendments

Cashsweep1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. All changes will be posted on this page with a new "updated" date.

For significant changes that affect how we use your data, we will notify you by email or in-platform notification before the changes take effect. Continued use of the Cashsweep1 platform after any amendment constitutes your acceptance of the revised policy.

• We encourage you to check this page regularly to stay informed of the latest version.
• If you do not agree with any amendments, you have the right to close your account before the amendments take effect.
• Previous versions of the Privacy Policy are available upon request through our support team for reference.